Return and Refund Policy

At Bharatiya Bazaar, we strive to ensure customer satisfaction by offering quality products and a smooth shopping experience. This Return & Refund Policy outlines the terms under which returns, replacements, and refunds are processed.

1. Return Eligibility

Products are eligible for return if they are defective, damaged, incorrect, or not as described at the time of delivery. To qualify for a return, the product must be unused, in its original packaging, and in the same condition as received.

2. Return Timeframe

Customers must request a return within 7 days of delivery. Requests made after this period may not be accepted.

3. Non-Returnable Items

Certain products are not eligible for return, including perishable goods, personal care items, opened or used products, and items marked as non-returnable at the time of purchase.

4. Return Process

To initiate a return, customers must contact us via email or phone with order details and reason for return. Once approved, instructions for pickup or return shipment will be provided.

5. Refund Policy

Refunds are processed after the returned product is received and inspected. Approved refunds will be credited to the original payment method within 5–10 business days.

6. Replacement Policy

In cases of damaged, defective, or incorrect products, we may offer a replacement instead of a refund, subject to product availability.

7. Shipping Charges

Shipping charges for returns may vary depending on the reason for return. If the return is due to our error (wrong or defective product), we will bear the return shipping cost.

8. Cancellation Policy

Orders can be cancelled before they are shipped. Once shipped, cancellation requests may not be accepted.

9. Contact Information